Vocational Counselors



Claims Managers

The staff at Northwest Return to Work includes experienced physicians, physical and occupational therapists, psychologists, and support staff who are committed to the highest level of care of their clients. For more information about our staff members, please select a name below.

Our Staff


Josh Cobbley, MS, OTR/L, CEAS, CWCE, is the founder of Northwest Return to Work. He is a certified work capacity evaluator (CWCE) and has been practicing in the area of industrial rehabilitation for the past 13 years. Josh's specialty is providing Physical Capacity Evaluations (PBPCE's / FCE's). He prides himself as being a "thinking evaluator" and does not rely on a wrote or pre-packaged FCE system. Josh has administered and reviewed thousands of PCE's. He performs/assists and reviews evaluations on a daily basis and regularly attends advanced training classes. Josh completed his undergraduate and graduate work in Chicago, earning a bachelor of arts in biology from North Park College and a master of science in occupational therapy from Rush University. He is also a certified ergonomics assessment specialist.

Glen Fauntleroy comes to the role of CEO of NWRTW with more than 35 years of business experience. He successfully founded and started Pacific Northwest Medical Group, a medical management company; Washington State's sole franchisee of the American Family Care nationwide system of Urgent Care Clinics. Prior, he was a Fortune 50 (Caterpillar Inc) senior executive developing an extensive record of global business development, sales & marketing, operations, supply chain and change management successes. A Jimmy Carter quote underlines Glen's business risk taking philosophy, "go out on a limb, that's where the fruit is." Glen earned his degree in business administration from Virginia State University, Petersburg, Virg., and completed a number of advanced management programs, including one at The Wharton School of Business, University of Pennsylvania. Originally from Far Rockaway, N.Y., he fell in love with the Pacific Northwest after relocating for work assignments in Vancouver, BC and Issaquah, Wash. Glen and his wife, Patti, call the Seattle area home. He is an avid pro football fan, listens to ole' skool R&B / Funk, plays the electric bass, dabbles with playing the didgeridoo, and enjoys Seattle's cultural diversity.

Emily Behm, PTA, grew up on the east coast riding and jumping horses. She completed her Physical Therapist Assistant training at Green River Community College where she graduated with honors in 2013. Prior to becoming a PTA she was a successful Massage Therapist working with a variety of patients. Outside of work she enjoys mountain biking, hiking with her dog, photography and camping.

Denise Casey-Durham, COTA/L, is a certified occupational therapy assistant, who was born and raised in Seattle, Wash. She graduated with bachelor’s degree in psychology and sociology from Central Washington University and an associate degree in occupational therapy from Green River Community College. After suffering an injury at a previous job, Denise developed a passion to help others return to maximum health and gainful employment. Outside of work, she enjoys spending time with family & friends, reading, and all things basketball.

Graham Foster was born and raised in Seattle. He earned his master's degree in occupational therapy at the University of Washington. He previously studied psychology and Spanish at Western Washington University in Bellingham, Wash., where he lived and worked for a number of years gaining experience in carpentry, residential remodel, landscaping, home energy conservation, and salmon habitat restoration. He pursued occupational therapy as a way to combine his past work experience with his interest in human psychology, body mechanics, and working with people to improve their overall well being. Outside of work he enjoys spending time outdoors, hiking and camping, listening to music, reading, and spending time with friends and family.

Anne Good, PTA, is a licensed Physical Therapist Assistant, who was born and raised in Seattle, Wash. She graduated with a bachelors degree in Communications from Washington State University and led a successful career in sales & import management. Anne developed a passion for physical therapy after experiencing successful rehabs for injuries from recreational activities. She returned to school and completed her Physical Therapist Assistant AAS degree at Lake Washington Institute of Technology. Anne has a strong desire to motivate and help others achieve their rehabilitation goals. Away from work, Anne enjoys training her dog in dog sports, mountain biking, camping, and the outdoors.

Don is a physical therapist assistant graduate from Lake Washington Institute of Technology who was born and raised in Seattle, Wash. He is a former United States Marine and construction owner. Due to dealing with injuries as a former athlete and Marine wounded in combat, he found his calling to help others progress physically and mentally in this great field. Don takes great pride in helping our patients achieve their personal and physical goals to move forward in life. Outside of his therapy love he enjoys hunting, fishing, golf, and spending time with his wife and daughter.

Helen graduated from University of Puget Sound. Her first career was working in restaurants where she enjoyed working in a fast pace environment with people from all backgrounds. She changed career paths to focus on a career that assists people regain function in their daily and work activities. Outside of work she enjoys spending time with family and friends, reading, traveling, and spending time outdoors.

Ingrid Junker, OTR/L, CWCE graduated from the University of British Columbia in Occupational Therapy in 1993. She has had several years of experience working with people with chronic pain and also industrial rehabilitation. She is certified in the Matheson System of Functional Capacity Evaluation and has trained at the Masters Level in this area of assessment. She is also trained in the Matheson System of Ergonomic Evaluation. She joined the Northwest Return to Work team in 2010.

Josh Krolikowski, MS, OTR/L, was born and raised in Puyallup, Wash. Upon graduating from the University of Washington with a degree in Geography/GIS, he moved to Japan where he taught English in elementary and jr. high schools for a few years. Following this, he explored numerous occupations determined to find a career suitable to his interests and talents. After much exploration, he settled on rehabilitative therapy when he realized he wanted to work with his hands, on his feet, interacting and connecting with a variety of people. In addition to having an interest in factory work and manual labor ever since watching Mr. Rogers, How People Make Things factory tours, Josh gained an affinity for the injured worker while working as an aide in outpatient therapy. There he became present to the financial and emotional hardship caused by not being able to immediately return to meaningful work. Embarking on a career in occupational therapy with a focus on industrial rehab, Josh graduated from the University of Central Arkansas in 2015 with a master's degree in occupational therapy. He is excited that his career interests have come full circle as he is now able to work at a facility specialized in helping the injured worker. In his spare time, Josh enjoys hiking, cycling (mountain & road), cooking, and learning to repair antique mechanical watches.

Leah joins Northwest Return to Work from Chicago, where she received her Doctorate in Physical Therapy from the University of Illinois at Chicago, with additional scholarship at Northwestern University, Indiana University, and City Colleges of Chicago. Her clinical interests include upper extremity rehabilitation, clinical electrophysiology, and making sure her patients' bodies are working as they should. Outside of the clinic, you can find her in tree pose, cooking delicious meals using ingredients from the farmers' market, playing with dogs of all shapes and sizes, swimming, and brainstorming new ways of using her knowledge to strengthen and improve the human body.

Valen Sampson, COTA, is a certified occupational therapist assistant (COTA). She was born and raised in Louisiana and moved to Washington in order to pursue a career in occupational therapy. In 2009, she graduated with Phi Theta Kappa Honors from Green River Community College, in Auburn, Wash., with an associate’s degree in applied science. In addition to a passion for industrial rehabilitation, Valen is a certified weight trainer through IWA (International Weight Lifting Association).

Ericka is a certified occupational therapist assistant who graduated from Lake Washington Technical Institute as a member of the Phi Theta Kappa Honor Society. Her first career was as a stay-at-home mom to their 3 children, however, as they aged she spent a few years working as a Certified Nursing Assistant. After their oldest child suffered a 30 foot fall and her husband a serious back injury on the job, she focused her studies on Occupational Therapy. Having always enjoyed working with people during their journey through healing and the restoration of function, the field of Industrial Rehabilitation was a natural fit. Outside of work she enjoys spending time with family, as well as reading, hiking, traveling, boating and watching the ‘Hawks!!

Judy Silva, OTR/L graduated from San Jose State University in 1991 with a bachelor of science in occupational therapy. She worked in multiple settings in California in the beginning of her career, which led to her settling into the industrial rehabilitation, hand therapy and outpatient physical disability settings. Judy assisted in developing three hand therapy clinics. She is trained in the Matheson System of Physical Capacity Evaluation and Epic Lift Capacity Test. She moved to Washington in 2004 and continues to enjoy working in Industrial Rehabilitation and Hand Therapy. In 2015, she joined the fantastic Northwest Return to Work team. Outside of work, Judy enjoys spending time with her grown children, community service with her church, gardening, traveling, outdoor activities, and her book club.

Kristi Stalsbroten, PT, was born and raised in Yakima, Wash. She graduated with a bachelor’s degree in biology from Seattle Pacific University and Doctorate of Physical Therapy from the University of New England in Portland, Maine. Kristi developed a passion for physical therapy in high school, serving as a student athletic trainer, helping athletes prevent and treat injuries. Kristi has a strong desire to help others return to wellness and living life to the fullest. Away from work, she enjoys spending time with family and friends, traveling, reading, playing tennis, decorating, exploring local vintage markets and the outdoors.

Jen is a graduate of Northern Arizona University class of 2007 who joins our team after her recent relocation to Washington state. Previously, she practiced physical therapy in the greater Phoenix valley area in a wide variety of settings, including outpatient neurological and orthopedic rehabilitation and pediatrics. Her broad clinical experience has contributed to a comprehensive approach to patient treatment. She is passionate about helping patients with upper extremity and neurological injuries. In her free time, Jen enjoys weight training, dance, mountain biking, and exploring the great outdoors.

Betsy Wightman, MS, OTR/L, CWCE, graduated from the University of New Hampshire with a BS/MS degree in occupational therapy. She has worked primarily in industrial rehabilitation and outpatient physical disability settings. She is certified in the Matheson System of Physical Capacity of Evaluation and Epic Lift Capacity Test. She is also a certified ergonomic assessment specialist and has experience evaluating a variety of different work environments.

Brett Wolfe, MS, OTR/L, has been part of the Northwest Return to Work team since 2008, helping to maintain a high level of care that is focused on helping patients return to their best and safe level of function. In addition, Brett has experience in manual labor fields, which allows him to help patients apply techniques with a focus on real-world productivity. Outside of work, he is internationally recognized adventurer and endurance mountain bike racer and prior elite level skier. He has coached and counseled athletes at all levels for more than 20 years. Brett has his bachelor in science in industrial design, and a master’s degree in occupational therapy from University of Washington.


Dr. Jill Fancher is the Director of our Pain Management Program. She is a licensed clinical psychologist who specializes in health psychology with a sub-speciality in the treatment of persistent pain. Dr. Fancher is a self-described pain geek. She enjoys researching new and advanced pain management approaches as well as working to improve the lives of individuals who suffer with chronic pain. Dr. Fancher is an advocate for people with pain; providing trainings for professionals and resources for individuals with chronic pain. She is the developer of the Mastering Pain Method, a biologically-based self-management approach for chronic pain, and author of Master Your Pain, a workbook for individuals with chronic pain.

Dr. Fancher enjoys the various activities, sports, and climates in the Pacific Northwest. Born and raised in Seattle, she is a life-long Seahawks and Mariners fan. She moved to Pullman, Washington and completed her B.S., M.S., and PhD. at Washington State University (Go Cougs!). The last decade she has enjoyed serving people with pain in Vancouver, Washington. Dr. Fancher is excited to bring her passion and program to NWRTW.


We are pleased to announce Dr. Michael Santoro as the Medical Director or our newly accredited Structured Intensive Multidisciplinary Pain Management Program (SIMP). Dr. Santoro is perfectly suited to our program as he is an expert at understanding occupational injury and the myriad of issues that surround complex claims. Dr. Santoro is well known for his comprehensive review of claims in addition to his compassionate, fair approach to claim management. His goal is always to move his client’s toward achieving their best sustainable functional capacities by successfully managing disability and whenever possible returning them to productive work.

Dr. Santoro’s journey in occupational medicine has involved service in the capacity of company physician for major automobile manufacturers as well as working extensively with the highly regarded University of Michigan Center for Ergonomics.

Outside of work, Dr. Santoro enjoys playing the violin and has participated in professional vocal groups including the Indianapolis Opera Chorus.

Board Certifications:
• National Board of Medical Examiners, 1979
• Certified Specialist in Occupational Medicine, 1992
• American Board of Preventative Medicine
• American Board of Medical Acupuncture
• Certified Specialist in Medical Acupuncture, 2003

• Rensselaer Polytechnic Institute, BS Cum Laude
• Medical School: Albany Medical College MD, 1978
• University of Michigan, MPH in Environmental and Industrial Health, 1991
• UCLA School of Medicine Medical Acupuncture for Physicians, 2000

• University of Michigan, School of Public Health, Occupational Medicine, 1989-1991
• Ball Memorial Hospital, Rotating Internship, 1978-1979

We are pleased to announce Dr. Samuel Lin as the staff physician for our newly accredited Structured Intensive Multidisciplinary Pain Management Program (SIMP). Dr. Lin has been practicing in a predominantly Occupational Medicine setting since graduating with his Doctor of Naturopathic Medicine Degree from Bastyr University. Prior to his Occupational Medicine focus, he began his journey into medicine by working on environmental public health issues in his native country of Argentina. During his early training in public health, as well as subsequent training at Bastyr University, Dr. Lin refined his understanding of complexities of biological systems as they relate to environmental and physical injuries. This understanding, along with his diverse background, provide Dr. Lin with a unique, multi-faceted perspective of health that thoroughly compliments the complex bio-psycho-social systems approach of modern pain theory. Dr. Lin’s philosophy is to focus on ability, rather than disability, and to encourage each client to move towards greater functional capacities. Outside of work Dr. Lin enjoys his family and is an active member of his church.

Board Certifications:
• North American Board of Naturopathic Examiners, 2009

• Universidad de Flores, Argentina – BA in Ecology, 2001
• Universidad Nacional General San Martin, Argentina – Advanced Study in Toxicology (Reviews of Toxicology study in circulatory, respiratory, nervous, digestive and reproductive systems), 2003
• Universidad de Flores, Argentina – Engineering in Ecology (Thesis: “Thin fixed-bed plug flow for Heterogeneous Photocatalysis Reactor Assessment and Development.”), 1999-2003
• Bastyr University, Kenmore WA – Doctor of Naturopathic Medicine Degree, 2009

• Bastyr Grant Scholarship, Bastyr University, 2005-2009
• Bastyr Employee Scholarship, Bastyr University, 2006-2009
Water Purification in Developing Countries Fellowship, Organization of American States, 2000-2003

• The American Pain Society
• WA Association of Naturopathic Physicians
• The American Association of Naturopathic Physicians
• OncANP – The Oncology Association of Naturopathic Physicians
• NAASO – The Obesity Society
• Naturopathic Academy of Therapeutic Injection

Languages (Spoken and Written Proficiency):
• English
• Spanish
• Chinese (Mandarin)

Dr. Andrew Juechter received his doctorate in Naturopathic Medicine and a master’s in Acupuncture and East Asian Herbal Medicine from Bastyr University in Kenmore, Washington. Prior to this he studied holistic nutrition at the Institute for Integrative Nutrition in New York, NY and earned a bachelor of arts in music at Denison University in Ohio. Having a keen interest in pain management and mental health, he employs the skills he learned to compliment a foundational approach to the complex issue of chronic pain. This includes a focus in the areas of nutrition, exercise, sleep and mind-body practices. Dr. Juechter utilizes a variety of modalities to aid his patients including dry needling, orthopedic adjustment, muscle energy stretching, kinesio taping, myofascial release, and craniosacral therapy, as well as focused therapeutic herbal, supplementative and pharmaceutical support. He believes honesty, integrity and compassion are integral parts of an approach to helping empower patients to make long-lasting improvement. Outside of work Dr. Juechter enjoys playing piano and he participates in two bands and previously lead a West African drumming ensemble.

Vocational Counselor

Tina Shoemaker, CDMS, is the Vocational Rehabilitation Counselor for the Pain Management program at Northwest Return to Work. Additionally, she works at Ability Vocational Consulting. Upon receiving her Bachelor’s degree in Law and Justice at Central Washington University, she worked as a Rehabilitation Counselor for the Juvenile Rehabilitation Administration. In 2010, she transitioned to the worker’s compensation system where it’s her mission to educate and guide clients through the system and develop a plan for return to work. Outside of work, she enjoys spending time with her family/friends, watching movies, quad riding, and skiing.

Support Staff

Marisa Burgos is the pain management coordinator for our Structured Intensive Multidisciplinary Pain program. She was born and raised in Buenos Aires, Argentina where she was a Special Education Professor until she moved to the United States in early 1990. While raising two daughters, she worked as a social worker for 7 years in California before moving to the Pacific Northwest, where she specialized in the Medical and Legal Interpreting field before joining NWRTW SIMP program. During her free time she enjoys traveling and learning new skills like riding a motorcycle, learning sign language, spending time with family and friends, and reading.

Amber began at NWRTW on 07/01/14. She is originally from San Leandro, CA but has lived in the Seattle area over the last 10 years where she continues her education and career in Business Administration. Prior to joining us here at NWRTW, her professional experience has consisted of business and accounting with not-for-profit, small businesses. Outside of work, Amber enjoys outdoor adventures, running, hikes, and weekend getaways with her family and their dog.

Colby Schimpf has more than 20 years of experience in office administration, with seven years as administration assistant for a national medical corporation where she trained and managed the front office staff for more than 20 physical therapy clinics. In 2007, she joined Northwest Return to Work as office coordinator. Outside of work, she enjoys spending time with her grandkids and riding her horses.

Janelle has worked in administration and customer service for the past eleven years managing and training several locations of photography studios. She is excited to have joined the front office staff at NWRTW! Outside of work, she enjoys photography, sewing, game nights and spending time with her nine siblings and very large extended family and friends!

Maria is our medical administrative assistant. She currently manages the scheduling for our Work Condition/Hardening, Physical Therapy, and Occupational Therapy programs. She is a fluent Spanish speaker. During her free time she enjoys running, reading, and camping.

Mount Vernon Staff

After receiving his bachelor of science in biology from Western Washington University in 1990, Troy attended Washington University School of Medicine in St. Louis. He completed the Program in Physical Therapy in 1993 and graduated with a master of science in physical therapy.

Troy worked four years in the outpatient setting before founding Valley Rehab Physical Therapy in 1997. In 2014, he expanded the practice by joining forces with Northwest Return to Work. He has been a member of the American Physical Therapy Association since 1990. Troy especially enjoys the study of human anatomy and kinesiology. In his spare time, he enjoys spending quality time with his wife and two children and has recently developed a passion for fly fishing.

Travis is a physical therapy assistant here at Valley Rehab PT and Return to Work Center. He graduated from Whatcom Community College in 2014 and has worked for NWRTW ever since. He enjoys deer hunting and steelhead fishing as well as hiking and spending time outdoors with his wife and dog.

Ginger is a certified occupational therapist assistant and has earned an Associate’s degree in Occupational Therapy from Lake Washington Technical Institute in 2013. At Valley Rehab P.T. and Return to Work Center, Ginger is passionate about helping clients reach their fullest potential in work and play. Ginger enjoys the outdoors, sports and spending time with her family.

Ben graduated from the University of California at Santa Barbara in 2008 with a degree in Business Economics, armed for a career in managerial accounting. A back injury sustained while playing recreational lacrosse landed me in physical therapy and he immediately fell in love with the profession – the hard work, the dedication, the team mentality, and the personal successes that ultimately lead to recovery. After finishing his rehab, he quit his job as an accountant and returned to school to pursue Physical Therapy. In 2014, he graduated summa cum laude from the University of St. Augustine for Health Sciences, earning a doctorate in physical therapy. His passion is twofold: manual therapy combined with targeted exercise to enhance and maximize the body’s physical potential. When he is not in the clinic, he can be found hiking, riding, and running the trails of Western Washington, exploring our national parks, or jamming guitar with good friends and a cold IPA.

Steve has a background in counseling, coaching and physical therapy. He received his B.S. in 1983 and then a M.A. in 1988 from Central Washington University. He was assistant volleyball coach at C.W.U. from 1986-88. He then moved to Bellingham, WA to become assistant volleyball coach at Western Washington University for the next two years along with working/lecturing for the drug education department. From there, he worked at junior/senior high schools counseling students and teaching Natural Helpers as well as coaching volleyball. In 1993, Steve went onto graduate from Whatcom Community College with an AA degree in Physical Therapy Assisting. He has worked as a PTA in Skagit Valley since graduating from WCC. He is working toward certification in KinesioTaping in clinical and sports settings. As a certified professional trainer and consultant, he's helping athletes with their aspirations to enter into junior Olympics, college careers and even professional sports teams, which include the Denver Broncos and the B.C. Lions. He consults with health clubs and fitness facilities regarding exercise protocols, training, nutrition, and program development. Steve’s personal interests include snowboarding, mountain biking, art, travel and teaching skill development and preventative measures to children and young adults, and, spending time with his family.

Sandy graduated from the University of Washington in 1998 with a bachelor of science in physical therapy and has over 20 years’ experience working in the field of industrial rehabilitation. In addition to Work Conditioning/Work Hardening, she performs Functional Capacity Evaluations and is a Progressive Goal Attainment Program (PGAP) provider. She has a passion for exercise and has taught group exercise for over 30 years. In her spare time, she loves to garden, go boating, spend time at “the island” and enjoy playing with her four grandkids.

Northwest Return to Work     19221 36th Avenue W., Suite 101     Lynnwood, Washington 98036      Email:      Phone: 425.774.9564       Fax: 425.775.9634       Mount Vernon Location