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“The staff at Northwest Return to Work includes experienced physicians, physical and occupational therapists, psychologists, and support staff who are committed to the highest level of care of their clients. For more information about our staff members, please select a name below.”

Executive Leadership

Josh Cobbley, MS, OTR/L, CEAS, CWCE, is the founder of Northwest Return to Work. He is a certified work capacity evaluator (CWCE) and has been practicing in the area of industrial rehabilitation for over 20 years. Josh’s specialty is providing Functional Capacity Evaluations (FCE’s). He takes pride in approaching his assessments as a “thinking evaluator” and does not rely on a wrote or pre-packaged FCE system. Josh has administered and reviewed thousands of FCE’s. He performs/assists and reviews evaluations on a daily basis and regularly attends advanced training classes. Josh completed his undergraduate and graduate work in Chicago, earning a bachelor of arts in biology from North Park College and a master of science in occupational therapy from Rush University. He is also a certified ergonomics assessment specialist.


Emily Behm, PTA, grew up on the east coast riding and jumping horses. She completed her Physical Therapist Assistant training at Green River Community College where she graduated with honors in 2013. Prior to becoming a PTA she was a successful Massage Therapist working with a variety of patients. Outside of work she enjoys mountain biking, hiking with her dog, photography and camping.

Jauna Cruz is a Licensed Marriage and Family Therapist in Washington State. Jauna received her Bachelors in Psychology from California State University of Long Beach and her Masters in Marriage and Family Therapy from Chapman University. During graduate school, she began working as a counselor for clients struggling with eating disorders and substance use in a residential setting.

After finishing graduate school, Jauna moved up to the Seattle area and started working as a bilingual therapist, providing outpatient services to individuals who had immigrated to the U.S. Jauna has worked in both inpatient and outpatient settings with a variety of populations.  In any setting, Jauna is passionate about using a client centered approach that focuses on meeting the client where they are at and creating a collaborative treatment plan that addresses the person as a whole. Outside of work, Jauna loves spending time with family and friends and enjoys any activity outside, including hiking, running, camping, and paddle boarding.

Carrie Ford, PT, is a western Washington native, growing up in Woodinville (before it became the wine region it is!). She became interested in the physical therapy profession when she was young after participating in physical therapy herself after a few injuries from gymnastics – she loved the mixture of exercise and education that she could provide to people related to their injuries. She completed her Undergraduate work at Western Washington University, and went to PT school at Samuel Merritt University down in Oakland (she was ready to experience a new place to live). Ultimately, she is happy to be back in the PNW! Carrie has previous experience working with the Workers Compensation population and is excited to focus her career in this direction again. In her spare time, she likes to spend time with her husband and pets (currently a dog, 2 cats, and 7 chickens), spending time outside in the summer, working out, and working on fixing up her house.

Anne Good, PTA, is a licensed Physical Therapist Assistant, who was born and raised in Seattle, Wash. She graduated with a bachelors degree in Communications from Washington State University and led a successful career in sales & import management. Anne developed a passion for physical therapy after experiencing successful rehabs for injuries from recreational activities. She returned to school and completed her Physical Therapist Assistant AAS degree at Lake Washington Institute of Technology. Anne has a strong desire to motivate and help others achieve their rehabilitation goals. Away from work, Anne enjoys training her dog in dog sports, mountain biking, camping, and the outdoors.

Dena Goodman, MS, CCC-SLP is a speech-language pathologist who was born in New Jersey and raised in Los Angeles, CA. She received a bachelor of arts in language studies with a focus in Spanish and a minor in education at University of California- Santa Cruz, including studying abroad for a semester in Spain. She went on to teach elementary school for two years. With a strong passion for communication and language, she later decided to continue her studies to become a speech-language pathologist. She received a bachelor of science in speech and hearing sciences at University of Washington and a master of science in communication disorders and sciences at University of Oregon. She has been working primarily in rehab and nursing centers until joining the BIRT program at NWRTW. Outside of work, she enjoys gardening, cooking, spending time with friends and family, and raising her cats.

Carla graduated from the University of Puget Sound with a bachelor of science in psychology and a bachelor of science in physical therapy in 1984. She has several years of experience in both outpatient orthopedic and industrial rehabilitation. Her professional passion has always been to assist people with return to activities and work. She has been involved with functional capacity evaluations for more than 20 years and plans to become certified in the Matheson system of FCE this year.

Annie Horman, OTR/L, is a Pacific Northwest native. She received a master’s degree in occupational therapy from Columbia University in New York and a bachelor’s degree in sociology and economics from Whitman College in Walla Walla, Wash. She was drawn to be an occupational therapist because she loves working with people with a holistic approach. She enjoys spending time with family and friends, hiking, biking, swimming, and traveling.

Ingrid Junker, OTR/L, CWCE graduated from the University of British Columbia in Occupational Therapy in 1993. She has had several years of experience working with people with chronic pain and also industrial rehabilitation. She is certified in the Matheson System of Functional Capacity Evaluation and has trained at the Masters Level in this area of assessment. She is also trained in the Matheson System of Ergonomic Evaluation. She joined the Northwest Return to Work team in 2010.

Travis Lee completed his Physical Therapy Assistant training from Whatcom Community College in 2014. Travis works several days per week at both the Mount Vernon and Lynnwood locations and enjoys working as a member of the rehab team to assist clients in meeting their goals. In his free time, he enjoys fishing, hunting, hiking, and cooking.

Julia Lim received her bachelor of arts in English at the University of California, Riverside in 2012, before spending a year with a nonprofit organization called City Year, educating/mentoring youth in the Greater Los Angeles, where she grew up. She realized her compassion and empathy would the leading factor in her professional life, and proceeded to graduate from Stanbridge University where she received her associates degree in occupational science. Since then, most of her time was spent in mental health and geriatrics until she relocated to Washington and began working in industrial rehab early 2018.

Nate earned his Doctorate of Physical Therapy from the University of Washington in 2005. Since then, he has been practicing in both his home state of Hawaii and Washington before settling at NWRTW in 2018. Nate has experience in both sports and orthopedic rehabilitation and is now bringing his skills to our Outpatient Industrial Rehab clinic. He enjoys going to the beach, eating good food, traveling and spending time with his two senior dogs.

Yousif is a physical therapist assistant who graduated from the River Valley Community College in Claremont, N.H., in June 2011. Yousif began his career working in a skilled nursing facility and then an inpatient rehabilitation setting at Swedish Covenant Hospital in Chicago, Ill. Yousif moved back to Seattle with his wife and cat to be closer to family and soon after began working at Northwest Return to Work. Yousif has a passion for helping others to recuperate from injuries in order to improve their quality of life and return to work. Yousif in his free time enjoys riding his bike, listening to music and spending time with family.

Brooke McIntyre received her bachelor’s degree in Psychology at the University of Washington in 2002. She worked in different medical positions (medical records, billing, accounts receivable) prior to returning to school for Occupational Therapy. She received her Masters in Occupational therapy from the University of Washington in 2011. Brooke began her OT profession at a skilled nursing facility in Marysville, focusing on stroke recovery. She joined Northwest Return to Work in 2017, drawn by the mission and values of the company and the supportive team dynamics. Outside of work, she enjoys spending time with her family, having two young boys to keep up with.

Ankita graduated from Delhi University, India with a Bachelor of Physical Therapy in 2012 followed by Master of Physical Therapy in 2014 where she did her major in Musculoskeletal with Honors. She worked as a manual therapist in an outpatient setting and has experience treating musculoskeletal patients, sports injury and prevention. Her passion for her field led her to pursue Doctorate of Physical Therapy from Arcadia University, Pennsylvania with Honors in 2019. Away from work, she enjoys reading, playing table tennis, video games and hiking with her husband and 1-year- old golden retriever, Shifu.

Erin attended Marquette University in Milwaukee, Wisc., from 2011-2017 where she earned her bachelor’s degree in exercise physiology followed by her doctorate in physical therapy. As a long-time lover for all things outdoors (ie: hiking, kayaking, snowboarding) the decision to leave her Midwestern roots and land in Seattle seemed like the perfect option. Erin has been working since June 2017 at NWRTW. While at work she has found a passion for manual therapy and has the reputation for physically challenging her clients. While at home, she enjoys cooking and exploring Seattle with her significant other and adopted pit bull, Betty.

Pam Schleg started her career with an undergraduate in Business Administration. She is married with two daughters. The oldest daughter was born with a rare heart defect that required three surgeries and therapy. This not only affected her daughter, but also put Pam on the path to occupational therapy. Pam received her training in Tomball, Texas, at Lonestar College and graduated in 2007. She has worked in a variety of settings that serve to provide her with wide range of skills and knowledge to draw from. She had three years experience prior to joining NWRTW in October 2017. Her hobbies include, volunteering at her church, gardening, urban hiking, watching movies, and getting together with friends.

Ericka is a certified occupational therapist assistant who graduated from Lake Washington Technical Institute as a member of the Phi Theta Kappa Honor Society. Her first career was as a stay-at-home mom to their 3 children, however, as they aged she spent a few years working as a Certified Nursing Assistant. After their oldest child suffered a 30 foot fall and her husband a serious back injury on the job, she focused her studies on Occupational Therapy. Having always enjoyed working with people during their journey through healing and the restoration of function, the field of Industrial Rehabilitation was a natural fit. Outside of work she enjoys spending time with family, as well as reading, hiking, traveling, boating and watching the ‘Hawks!!

Kristi Stalsbroten, PT, was born and raised in Yakima, Wash. She graduated with a bachelor’s degree in biology from Seattle Pacific University and Doctorate of Physical Therapy from the University of New England in Portland, Maine. Kristi developed a passion for physical therapy in high school, serving as a student athletic trainer, helping athletes prevent and treat injuries. Kristi has a strong desire to help others return to wellness and living life to the fullest. Away from work, she enjoys spending time with family and friends, traveling, reading, playing tennis, decorating, exploring local vintage markets and the outdoors.

Kyrstin graduated from the University of Washington with her Masters in Occupational Therapy in 2013. Prior to coming to Northwest Return to Work in 2019 Kyrstin primarily worked with the neurological population (TBI, SCI, and CVA) at Harborview (acute, rehab, and outpatient). She has her brain injury specialist certification and is a Certified Ergonomics Assessment Specialist. She is also very active with the Washington Occupational Therapy Association (WOTA), currently as president. In her free time, Kyrstin enjoys going outdoors (especially kayaking and camping) with her husband and kids.

Rachel Vick, OTR/L, was born in Cleveland, Ohio and attended Eastern Kentucky University to obtain a Master’s degree in Occupational Therapy and a minor in studio art. While in school, she played NCAA volleyball and worked in a tutoring center developing programming rooted in OT theory for first generation college freshman. She then moved to the Pacific Northwest to begin her career in a skilled nursing facility before transitioning to industrial rehabilitation at Northwest Return to Work. She pursued Occupational Therapy because the dynamic and creative nature of the profession offered opportunity to directly influence the daily lives of those under her care.

Betsy Wightman, MS, OTR/L, CWCE, graduated from the University of New Hampshire with a BS/MS degree in occupational therapy. She has worked primarily in industrial rehabilitation and outpatient physical disability settings. She is certified in the Matheson System of Physical Capacity of Evaluation and Epic Lift Capacity Test. She is also a certified ergonomic assessment specialist and has experience evaluating a variety of different work environments.

Brett Wolfe, MS, OTR/L, has been part of the Northwest Return to Work team since 2008, helping to maintain a high level of care that is focused on helping patients return to their best and safe level of function. In addition, Brett has experience in manual labor fields, which allows him to help patients apply techniques with a focus on real-world productivity. Outside of work, he is internationally recognized adventurer and endurance mountain bike racer and prior elite level skier. He has coached and counseled athletes at all levels for more than 20 years. Brett has his bachelor in science in industrial design, and a master’s degree in occupational therapy from University of Washington.


Dr. Lindsay Kraemer is a neuropsychologist in our specialty services program. She received her
bachelor’s degree in psychology at the University of Washington. She then completed her master’s and doctorate degrees in clinical psychology with an emphasis in neuropsychology at Pacific University. She completed her clinical internship at the Boise VA Medical Center and her two-year post-doctoral fellowship at the South Texas Veterans Health Care System in San Antonio. Her clinical and research interests are broad, including exploring brain-behavior relationships in a range of neurological and psychological disorders as well as neuropsychological assessments of adults across the lifespan. As the causes of cognitive and emotional difficulties are often complex, Dr. Kraemer focuses on understanding her clients holistically to better meet their needs as they progress on the road to recovery.

Dr. Edward Hernandez’s graduate education was at the California School of Professional Psychology (CSPP) in San Diego where he earned the degree of Doctor of Clinical Psychology (Psy.D.). His dissertation was focused on understanding spirituality as a coping resource for people living with HIV. His undergraduate education was at the University of California, Irvine. Dr. Hernandez was the director of the intake department at a psychiatric hospital in San Diego prior to moving to Seattle in 2007. He has extensive experience in the areas of assessment, as well as working in clinical treatment with both adults and adolescents. His family is originally from Chile and he still has family there, as well as in Canada. Dr. Hernandez believes that having a healthy life includes balancing mind, body, and spirit. He and his wife are also avid mountain bikers and genuinely love the diversity of the Pacific Northwest.

Dr. Peter Nguyen is a neuropsychologist for Specialty Services. He obtained his bachelor’s degree in psychology at UCLA. He subsequently completed his master’s degree and doctorate degree in clinical psychology with an emphasis in neuropsychology at the University of Florida. He went on to complete his clinical internship at Rush University Medical Center in Chicago and subsequently completed his post-doctorate fellowship in clinical neuropsychology at the Seattle VA hospital. Dr. Nguyen’s research background has largely consisted of investigating brain-behavior relationships and cognitive functioning in disorders such as brain injury, PTSD, dementia, and epilepsy. In his clinical practice, Dr. Nguyen holds a strong personal interest in understanding cultural and diversity factors and he strives to treat each and every patient with warmth, empathy, and respect.

Dr Carol Hirshfield has a Masters Degree in Developmental Psychology from The New School for Social Research in NYC and a Masters and Doctorate (PhD)in Clinical Psychology from Fielding Graduate University in Santa Barbara, CA.  Her doctoral dissertation research was on learning disorders and its impact on family systems.  Dr Carol has extensive clinical experience with families, adults and children in multiple settings in New York, California and now Seattle. She maintains a practice in Los Angeles (BY ZOOM) and in Seattle. She has taught undergraduate and graduate courses and is happy to add NWRTW to her work.  Her personal life includes (in no particular order!) a love of art, painting, music, her family and continuing to learn and grow!


Dr. Bim Makinde is our Medial Director. He is a Sports Medicine physician specializing in the diagnosis, treatment, and rehabilitation of musculoskeletal problems and injuries. He has specialized training in MSK ultrasound. MSK ultrasound (musculoskeletal ultrasound) provides a real-time image of the body’s structures (bone, cartilage, tendons, ligaments, nerves, and muscles) in resting positions and while in motion. It is an effective tool that helps him provide faster, and more accurate diagnoses to our injured workers. He also utilizes ultrasound in the delivery of minimally invasive therapies.


Background and Training

Starting with his experiences as an NCAA athlete (basketball) at Seattle University, Dr. Makinde has an extensive background in Sports Medicine and conditions involving active populations. Throughout his training and subsequent practice, he has worked with athletes of all ages and skill levels including work with Arizona State University, the University of Washington, the University of Utah, Seattle University, the Seattle Reign, and multiple high schools in the western United States. He is currently a team physician at Northwest University in Kirkland, Washington and Lakeside School in Seattle, Washington. In addition to working with athletes, he treats individuals of all ages for conditions involving the musculoskeletal system (bones, ligaments, muscles, tendons), as well as back pain, concussion, and metabolic conditions involving those who are active or wish to be active.

Board Certifications

  • American Board of Family Medicine
  • Certificate of Added Qualifications Sports Medicine
  • APCA/ARDMS Musculoskeletal Sonographer


  • BS Biology, Seattle University – Seattle, WA
  • MD, University of Arizona College of Medicine – Phoenix, AZ


  • Family Medicine, Saint Joseph’s Hospital & Medical Center – Phoenix, AZ


  • Sports Medicine, Swedish Medical Center – Seattle, WA

Professional Associations


  • American Academy of Family Practice
  • American Medical Society Sports Medicine
  • American College of Sports Medicine
  • Washington State Medical Association
  • Arizona Academy of Family Physicians
  • Washington Academy of Family Physicians

Dr. Santoro is our consulting Occupational Medicine specialist. He was our founding medical director and led us through the first two accreditation for our programs before scaling back his role. He continues to provide support for our teams and leadership as needed. Dr. Santoro is an expert at understanding occupational injury and the myriad of issues that surround complex claims. Dr. Santoro is well known for his comprehensive review of claims in addition to his compassionate, fair approach to claim management. His goal is always to move his client’s toward achieving their best sustainable functional capacities by successfully managing disability and whenever possible returning them to productive work.

Dr. Santoro’s journey in occupational medicine has involved service in the capacity of company physician for major automobile manufacturers as well as working extensively with the highly regarded University of Michigan Center for Ergonomics.

Outside of work, Dr. Santoro enjoys playing the violin and has participated in professional vocal groups including the Indianapolis Opera Chorus.

Board Certifications:
• National Board of Medical Examiners, 1979
• Certified Specialist in Occupational Medicine, 1992
• American Board of Preventative Medicine
• American Board of Medical Acupuncture
• Certified Specialist in Medical Acupuncture, 2003

• Rensselaer Polytechnic Institute, BS Cum Laude
• Medical School: Albany Medical College MD, 1978
• University of Michigan, MPH in Environmental and Industrial Health, 1991
• UCLA School of Medicine Medical Acupuncture for Physicians, 2000

• University of Michigan, School of Public Health, Occupational Medicine, 1989-1991
• Ball Memorial Hospital, Rotating Internship, 1978-1979

Dr. Andrew Juechter is Co-Director of our Specialty Services. He received his doctorate in Naturopathic Medicine and a master’s in Acupuncture and East Asian Herbal Medicine from Bastyr University in Kenmore, Washington. Prior to this he studied holistic nutrition at the Institute for Integrative Nutrition in New York, NY, and earned a bachelor of arts in music at Denison University in Ohio. Having a keen interest in pain management and mental health, he employs the skills he learned to compliment a foundational approach to the complex issue of chronic pain. This includes a focus in the areas of nutrition, exercise, sleep and mind-body practices. Dr. Juechter utilizes a variety of modalities to aid his patients including dry needling, orthopedic adjustment, muscle energy stretching, Kinesio taping, myofascial release, and craniosacral therapy, as well as focused therapeutic herbal, supplementative and pharmaceutical support. He believes honesty, integrity, and compassion are integral parts of an approach to helping empower patients to make long-lasting improvements. Outside of work Dr. Juechter enjoys playing piano and he participates in two bands and previously lead a West African drumming ensemble.

Laniel is the new occupational medicine provider at Northwest Return to Work. She is a nationally certified physician assistant in Washington state and received her master’s on Physician Assistant Studies at Southern Illinois University in Carbondale, IL. Prior to that, she doubled majored in Biology and Psychology at Washington State University and graduated Magna Cum Laude. Originally born in the Philippines, her family spent a few years in Ireland before moving to the United States. Her clinical interest is to promote understanding and to deliver quality medical care for injured workers with an emphasis toward the prevention of workplace injury and illness

Vocational Counselor

Jeanne Carbonetti, CRC, CLCP, is the Vocational Rehabilitation Counselor for Northwest Return to Work. She obtained her Bachelor’s of Science in Psychology from the University of Washington and a Master’s in Mental Health Counseling from Seattle University. She has worked in  the public and private sectors as a Vocational Counselor (6 years in the Workers Compensation arena), an inpatient Rehabilitation Counselor, a Medical Case Writer of Medicare Set Aside and Life Care Plans; and a business owner conducting Life Care Plan research and Case Management. Her philosophy emphasizes the significance of work and the empowerment it brings to an individual. It is her desire to support and educate clients as they navigate through the process toward return to employment. Outside of work, Jeanne’s passions include interior design, road trips, especially along the coast, and spending time with family.

Operations Staff

Marisa Burgos is our clinic operations manager. She was born and raised in Buenos Aires, Argentina where she was a Special Education Professor until she moved to the United States in early 1990. While raising two daughters, she worked as a social worker for 7 years in California before moving to the Pacific Northwest, where she specialized in the Medical and Legal Interpreting field before joining NWRTW SIMP program. During her free time she enjoys traveling and learning new skills like riding a motorcycle, learning sign language, spending time with family and friends, and reading.

Cristina is our front line for therapy authorizations and is part of our operations team front desk support. She completed her Medical Administrative Assistant course at Everest College. Cristina was born and raised in Washington state. In her spare time she enjoys writing, meditating, working out and finding new recipes to try. She also enjoys spending family time with her twins. Together they enjoy adventures that include going skating, out to eat and to the movies.


Lindsay Wright is the front desk administrative assistant. Lindsay recently completed her Medical Administrative Assistant program at Edmonds Community College. Lindsay is compassionate about helping others and volunteers in her free time at the Habitat for Humanity Store in Lynnwood. In her spare time she also enjoys hiking, walking, and spending time with family and friends.

Brandon is a Veteran of the U.S. Navy where he worked as an Aviation Ordnanceman. Since then he has worked to keep other safe in a variety of settings. Now, Brandon has been with NWRTW for over a year and currently work as a Physical Therapy Aid. He is certified as a Pharmacy Technician and a Massage Therapist. His hobbies include gaming, cooking, fishing, and boating.

Jeanette completed her Certified Medical Assistant course at Charter College. She has 3 years of experience as a CMA and office administrative assistant. She enjoys spending time with her children and family. They love camping, fishing and doing adventurous activities, but most off all, just spending quality family time together.

Mike is an intern and web manager who also assists in marketing and operations. Mike graduated at Western Washington University with a degree in Business administration with a concentration in management. In his spare time, he likes to hike, animate, play the drum set and camp.

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